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Apple loses Customer Satisfaction Lead to Samsung
ACSI (American Customer Satisfaction Index) released their findings for smartphone companies and their customer satisfaction ratings for 2014, and the results were a little surprising to some. For the...
View ArticleApple Customer Satisfaction addendum
If you thought my previous piece citing different incidents that happened in 2014 where Apple dropped the ball was off the mark… Well, have a look here. “iOS 8 uses an unexpectedly large percentage of...
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